Troubleshooting Roborub: Common Problems and Fixes


1. Start with a clear objective

Before creating any automation, define exactly what success looks like. A precise objective keeps workflows efficient and prevents scope creep.

  • Example objectives: “Reduce invoice processing time by 50%”, “Automatically extract product data from supplier emails”.
  • Break large goals into smaller, testable tasks (e.g., extract, validate, store).

2. Map the process visually

Create a flowchart or a step-by-step map of the manual process before implementing it in Roborub.

  • Tools to use: diagrams, whiteboards, or simple lists.
  • Identify decision points, edge cases, and handoffs.
  • Visual maps make it easier to spot unnecessary steps and improve error handling.

3. Use modular design for workflows

Design your automations as collections of reusable modules (sub-flows or components).

  • Create modules for common tasks like parsing, validation, and storage.
  • Reuse modules across multiple automations to save development time and ensure consistency.
  • Example: a single “validate address” module used by order processing and returns workflows.

4. Prioritize robust data validation

Garbage in, garbage out. Make validation a first-class step to avoid cascading errors.

  • Validate format, required fields, and value ranges.
  • Use lookup tables or regular expressions for stricter checks.
  • Implement fallback logic: if validation fails, route to a human review queue with a clear error message.

5. Log smartly and keep audit trails

Comprehensive logs help troubleshoot, measure performance, and satisfy compliance needs.

  • Log input, key decision points, errors, and final outputs.
  • Keep logs structured (JSON) for easier querying and analysis.
  • Retain audit trails for a defined period based on your company’s policy.

6. Handle exceptions gracefully

Anticipate likely failures and encode clear recovery paths.

  • Classify errors: transient (retry), permanent (manual review), and unknown (escalate).
  • Implement exponential backoff for retries on transient failures (e.g., network issues).
  • Send concise alerts to operators with context and suggested actions.

7. Optimize for performance

Small inefficiencies compound at scale. Tune workflows to reduce latency and resource use.

  • Batch operations where safe (bulk database writes, grouped API calls).
  • Cache frequently used reference data instead of re-fetching each run.
  • Monitor runtime metrics and identify bottlenecks with profiling tools.

8. Secure data and credentials

Automation often touches sensitive data—protect it with strong practices.

  • Store credentials in a secrets manager; never hardcode them into workflows.
  • Use role-based access control (RBAC) for who can edit or trigger automations.
  • Encrypt data at rest and in transit; follow your organization’s security standards.

9. Test thoroughly and use staged rollout

Testing reduces defects and gives confidence when deploying changes.

  • Unit-test modules with varied inputs (including edge cases).
  • Use a staging environment with anonymized or synthetic data.
  • Roll out changes gradually (canary or percentage-based rollout) and monitor metrics before full release.

10. Continuously measure and improve

Treat automations like software—iterate based on metrics and user feedback.

  • Define KPIs (throughput, error rate, processing time, human intervention rate).
  • Review KPIs regularly and schedule time for improvements.
  • Encourage frontline users to submit feedback and make small iterative changes.

Example: Applying these tips to an invoicing workflow

  1. Objective: Reduce invoice processing time by 50%.
  2. Map: Email → extract PDF → OCR → parse fields → validate → post to ERP → notify.
  3. Modularize: OCR module, parser module, validator, ERP connector.
  4. Validation: Check VAT number format, invoice totals match line items.
  5. Logging: JSON logs with invoice ID, status, errors.
  6. Exceptions: Retry OCR on timeout, send to human review on parsing failure.
  7. Performance: Batch ERP writes hourly; cache supplier lookup data.
  8. Security: Secrets manager for ERP credentials; RBAC for workflow edits.
  9. Testing: Unit tests for parser; staging with sample invoices; 10% rollout.
  10. Measure: Track processing time, error rate, and percent routed to human review; iterate.

Quick checklist to get started

  • Define a single clear objective.
  • Draw the process map.
  • Break into reusable modules.
  • Add validation and logging.
  • Plan error handling and retries.
  • Secure credentials and data.
  • Test in staging and roll out gradually.
  • Monitor KPIs and iterate.

These ten tips will help you make Roborub automations more reliable, secure, and efficient. Apply them incrementally—small improvements compound quickly.

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